Legal

Shipping & Delivery Policy

Last updated: July 1, 2026

Clickzain provides digital marketing and fulfillment services only — we do not ship any physical products. This policy explains how digital deliverables are handed over instead.

1. Nature of delivery

All deliverables — campaign setups, creative assets, reports, landing pages, automation flows and design files — are delivered digitally via email, shared drive access, or direct account/platform access, depending on the service.

2. Typical delivery timelines

  • Campaign launch: 5–7 business days from onboarding completion
  • Creative assets: rolling delivery per the agreed monthly testing calendar
  • Landing pages & websites: per the project timeline confirmed at kickoff, typically 1–3 weeks
  • Reports: live dashboard access, plus a written summary at agreed intervals

3. Access & handover

Where we operate within your own ad accounts, CRM or website, access is granted by you and remains under your ownership throughout and after the engagement. Where we build assets on your behalf, ownership transfers to you upon full payment.

4. Delays

Delivery timelines assume timely client approvals and access. Delays caused by pending approvals, missing assets or third-party platform review processes are outside our control and will be communicated as soon as identified.

5. Contact

For questions about a specific deliverable's status, contact your account strategist directly or email info@clickzain.com.